Design & Technical Support for WARM-ON Products

At THP UK LTD, we provide comprehensive support to ensure your experience with WARM-ON products is seamless and successful. Whether you’re looking for advice on system design or need technical guidance during installation, our team of experts is here to assist you every step of the way.

Expert Design Consultation

Planning the right heating solution is key to maximizing comfort and efficiency. Our experienced design team is available to help you create a customized underfloor heating system tailored to your specific project requirements. Whether you’re working on a small residential space or a large commercial installation, we provide:

  • System Design Assistance: Guidance on choosing the right WARM-ON underfloor heating solution based on room size, layout, and flooring type.
  • Heat Output Calculations: Ensuring the optimal heat output for each room to achieve the perfect balance of warmth and efficiency.
  • Product Recommendations: Personalized advice on the best WARM-ON products for your project, including electric heating, thermostats, and electrical accessories.
  • Energy Efficiency Optimization: Advice on how to enhance the energy efficiency of your heating system to lower running costs and reduce environmental impact.

We can assist with both the initial design stages and any adjustments required as the project progresses, ensuring the best results.

Technical Support & Guidance

In addition to design consultation, we offer comprehensive technical support to ensure the correct installation and operation of WARM-ON products. Whether you’re an installer, engineer, or DIY enthusiast, we provide clear, step-by-step instructions and expert advice to help you get the most out of your system. Our support includes:

  • Installation Guidelines: Detailed manuals and instructions to help you correctly install WARM-ON underfloor heating, sockets, switches, and other products.
  • Regulation Compliance: Ensuring your installation meets all relevant safety standards, including the latest IEE Wiring Regulations (BS 7671).
  • Troubleshooting: Assistance in resolving any issues that may arise during installation or operation, ensuring your system runs smoothly.
  • Product Certifications: Providing the necessary certifications and documentation to demonstrate product safety, quality, and compliance with international standards.
  • Ongoing Support: Continuous technical support beyond installation, offering advice on maintenance and system upgrades.
  • At THP, we are committed to innovation and sustainability, ensuring our products not only meet but exceed industry standards. Our vision is to provide reliable, competitively priced heating solutions while delivering exceptional customer service through modern digital technology.
  • A key advantage of our systems is that they can be fully integrated with Building Management Systems (BMS), allowing for enhanced energy efficiency, remote monitoring, and intelligent control—ideal for modern building designs focused on sustainability and operational efficiency.
  • We also offer a comprehensive range of thermostats, including analogue, digital, and Wi-Fi-enabled models, ensuring flexibility to suit any project requirement. Whether your clients prefer a simple manual solution or a smart, app-controlled system, we have the right option to enhance user experience and energy efficiency.
  • Additionally, we are certified Pro Raychem installers, ensuring expert installation and support for Raychem’s industry-leading heating solutions. Our team is fully trained to deliver high-quality installations that meet the highest standards of safety, reliability, and performance.
  • To support your projects further, we provide a free design service to help specify the most effective underfloor heating solution. For more detailed planning, we can also produce CAD drawings for a small charge, ensuring seamless integration with your architectural designs.
  • With our knowledgeable team, we support architects and specifiers at every stage, from product selection to system design and technical assistance. Whether for new builds or conversions, our solutions offer optimal comfort and efficiency for your projects.

We’d love the opportunity to discuss how we can support your upcoming projects.